النسخة العربية

Privacy Policy for Alsharif Ghalib Endowment Members Mobile Application

1. Introduction

Welcome to the Alsharif Ghalib Endowment ("the Endowment") mobile application ("the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App. We are committed to protecting your privacy in accordance with applicable laws in Saudi Arabia.

This policy applies to all users of the App who must be Alghalib family members. It is essential to understand that due to the unique nature of our endowment, certain aspects of data handling, particularly retention, differ from typical organizations you may know.

2. Information We Collect

We collect the following types of information:

  1. Personal Identification Information:
    • Full name
    • Date of birth
    • National ID number
    • Contact information (email address, phone number, mailing address)
    • Family members information
    • A copy of ID card
  2. Financial Information:
    • Bank account details
    • Payment history and endowment distributions
  3. Family-related Information:
    • Family relationships
    • A copy of birth and death certificates
  4. Service-related Information:
    • Requests for services
    • Communication history with the Endowment
  5. App-specific Information:
    • Username
    • Password (encrypted)
    • App preferences

We collect this information directly from you when you:

  1. Register for an account
  2. Submit service requests
  3. Update your profile
  4. Communicate with us through the App

The legal basis for collecting this information is to fulfill our obligations as an endowment, provide you with requested services, and maintain accurate historical records of Alghalib family members and endowment distributions.

3. How We Use Your Information

We use your information for the following purposes:

  1. Provide and improve our services
  2. Process your requests and inquiries
  3. Communicate with you about your requests and updates
  4. Ensure the security and integrity of our services

4. Data Sharing and Disclosure

We are committed to maintaining the confidentiality of your information. We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:

  • With government authorities when required by law or to protect our legal rights
  • With your explicit consent and upon your specific request, we may share your information with third-party service providers (e.g., insurance companies) to facilitate your access to various member services offered through Alsharif Ghalib Endowment programs.

All third-party service providers are contractually obligated to protect your data and use it only for the specified purposes.

5. Data Security

We understand the sensitive and permanent nature of the data we maintain. As such, we implement rigorous security measures to protect your information:

  1. Multi-factor authentication for data access
  2. Strict access controls and monitoring
  3. Secure, offline, redundant storage systems for long-term data preservation and protection
  4. Employee training on the unique sensitivity of endowment records

However, it should be taken into consideration that there is no completely and fully secure method of transmission and storage over the Internet. Therefore, in the event of a data breach, we will notify the affected users and relevant authorities in accordance with the applicable laws in the Kingdom of Saudi Arabia.

6. Your Rights and Data Retention

Given the unique nature of the Alsharif Ghalib Endowment and our obligations to maintain accurate records of family members and financial distributions, our data retention and user rights policies differ from typical organizations. It's important that you understand how this affects your personal data:

6.1 Permanent Data Retention

Certain categories of information must be retained permanently to fulfill our obligations as an endowment:

  1. Personal identification data (e.g., name, date of birth, lineage information)
  2. Financial records of distributions
  3. Record of services you have requested
  4. Family relationship data

This permanent retention is necessary to:

  1. Ensure the accurate records of Alghalib Family members
  2. Maintain the integrity of historical financial records
  3. Verify eligibility for current and future endowment benefits

6.2 Your Data Rights

While we must retain core personal and financial data permanently, you still have certain rights regarding your information:

  1. Right to access: You can request access to the personal data we hold about you.
  2. Right to rectification: If you believe any information we hold is inaccurate, you have the right to request corrections.
  3. Right to data portability: You can request a copy of your data in a structured format based on our templates.

6.3 Account Deletion

If you choose to stop using the mobile application, you have the right to request deletion of your account information specific to the app, such as:

  • Username
  • Password
  • App-specific preferences

To request account deletion, you can either initiate the request directly from within the app or contact our administration using the information provided in the "Contact Us" section.

6.4 Limitations on Deletion

Due to the nature of our obligations, we cannot delete core personal identification, family relationship, or financial distribution data, even upon request. This data will be retained permanently in our secure internal systems, separate from the mobile application.

7. Minor's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.

8. Cookies and Tracking Technologies

Our App does not use cookies or any tracking technologies. We do not collect usage data or personal information through these means. There are no related settings for users to manage within the App or through device or browser configurations.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the Privacy Policy will always be posted on this page. Your continued use of the App after any changes to the Privacy Policy constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, or requests regarding this Privacy Policy, our data practices, or to exercise your rights, please contact us at:

We are committed to providing you with the information you need regarding your personal data and our privacy practices.